Question 1

Do you dispense brand or generic medications?

Accepted Answer

We will dispense medicine exactly according to the brand of the medicine listed in the prescription.

Question 2

What do I have to do to make sure my refills are in place on time?

Accepted Answer

One week before your medication supply depletes, please arrange for a refill with the doc2us application.

Question 3

How do you contact my doctor for refills?

Accepted Answer

Doctors can be contacted via the doc2us application.

Question 4

What happens if I have prescriptions with different doctors?

Accepted Answer

We are happy to work with all your doctors and prescribers related to refills or concerns.

Question 5

What do you do about medication I take only sometimes, not every day?"

Accepted Answer

Medications prescribed “as-needed” may be dispensed in the traditional prescription bottles rather than in daily packs.

Question 6

Can you send items that don't fit in a PILcube, like inhalers, creams and other pharmacy items?"

Accepted Answer

Yes, we dispense inhalers, creams and other prescription medication.

Question 7

What do I do if I have an adverse reaction to a medication?

Accepted Answer

If you are experiencing a serious reaction to your medication, please seek medical attention immediately.

Question 8

What happen if my prescription has specific directions?

Accepted Answer

Every PILcube comes with a medication list that includes images and instructions for each medication. The list is easy to understand on how each medication should be taken. For medication that needs to be cut into half, we will cut accordingly before slotting into the PILcube packing.

Question 9

When are PILcube pharmacists / doctors available for consultation?

Accepted Answer

Pharmacists and doctors are available for consultation via the doc2us telemed platform from 10am to 10pm everyday including weekends and public holidays.

SWITCH TO A SIMPLER PHARMACY

MEDICATION & REFILLS

Do you dispense brand or generic medications?

What do I have to do to make sure my refills are in place on time?

How do you contact my doctor for refills?

What happens if I have prescriptions with different doctors?

What do you do about medication I take only sometimes, not every day?"

Can you send items that don't fit in a PILcube, like inhalers, creams and other pharmacy items?"

What do I do if I have an adverse reaction to a medication?

What happen if my prescription has specific directions?

When are PILcube pharmacists / doctors available for consultation?

© 2018-2019 PILcube.

All Rights Reserved.

Our Collaborators:

EMAIL: inquiry@alpropharmacy.com

TEL: 606 662 1923

P/H: 013- 286 2923

ADD: Lot No. PT45880, Jalan Tech Valley 3/2, Sendayan Tech Valley, 71950 Seremban, N.S.